Privacy statement

Privacy Policy

The security of your personal data is one of our priorities. If you have any problems or questions regarding the processing of your data, you can contact us by mail at the following address: AIVA, Legal Department, 4 route de Saessolsheim, 67700 Landersheim.

By using the aiva-eu.com website, you agree to the processing of your personal data as described in the privacy policy below.

1. Definitions

  • Personal data: any information relating to an identified person or an identifiable natural person.
  • Processing: any operation or set of operations performed on personal data or on sets of personal data.
  • Data subject: a natural person whose personal data is being processed.
  • We: represent the company Académie Internationale des Vins in Alsace

2. General principles regarding data

We are committed to following the following principles regarding data protection:

  • Data processing is lawful, reasonable, and transparent. Our data processing is based on a legal foundation. We prioritize your rights regarding the processing of your personal data. We will provide you with information concerning the processing of your data upon request.
  • The purpose of processing your data is limited. The processing of your personal data is limited to the purpose for which your data was collected.
  • The processing is carried out with the minimum amount of data. We collect and process only the minimum information necessary for our needs.
  • The processing is limited in time. We will not keep your data beyond the necessary period.
  • We will do our best to ensure the accuracy of your personal data.
  • We will do our best to ensure the integrity and confidentiality of your data.

3. Your rights regarding your personal data

The data owner has the following rights:

Right to information : you have the right to know how your personal data is processed; what data is collected, how it is obtained, why and who processes it.

Right of access You have the right to access the data collected about you. This includes the right to request and obtain a copy of your personal data collected. 

Right of rectification : you have the right to request the rectification or deletion of your personal data if it is inaccurate or incomplete. 

Right to erasure : in certain circumstances, you can request that your personal data be erased from our database.

Right to limit processing : when certain conditions are met, you have the right to limit the processing of your personal data.

Right to object to processing : in certain situations, you have the right to object to the processing of your personal data, this is the case for direct marketing.

Right to object to automatic processing You have the right to object to automated processing, including profiling. You can exercise this right whenever profiling produces legal effects concerning you or significantly affects you.

Right to data portability : you have the right to obtain your personal data in “machine-readable” format, that is to say, in the form of a computer file.

Right to complain If we refuse your request to access your personal data, we will provide you with a reason for the refusal. If you are not satisfied with how your request was handled, please contact us.

Right to assistance from a supervisory authority : you have the right to be assisted by a supervisory authority and the right to other legal remedies such as claiming damages.

Right to withdraw consent : you have the right to withdraw your consent for the processing of your personal data.

4. What personal data do we collect?

The information you provided to us

This could be your email, your first name, your billing address etc: any information necessary to provide our products and/or services or to improve your user experience on the site.

We record the information you provide to us in order to leave comments or access other activities on our site. 

Information automatically collected This includes information that is automatically stored by cookies and other session tools. This information is used to improve your experience using our site, for example, to identify you.

To view the list of cookies used on our site, Click here.

Publicly available information We may collect information about you when you share it publicly (example: social media profiles).

5. How we use your personal data

We offer you our services:

  • When you register for a form giving you access to a downloadable document, you provide your first name and email address.
  • You also agree to receive our newsletter and our product/service offers.
  • We may also use your contact details to communicate and interact with you and notify you of any changes that may occur regarding our services.
  • This information is stored with an autoresponder; we use the MailChimp autoresponder.
  • You can unsubscribe from these mailings at any time by clicking on the “unsubscribe” link, which you will find at the bottom of each email.

Improve your user experience;

To comply with legal or contractual obligations:

  • We process your personal data in a way that complies with legal obligations regarding the processing of personal data.
  • We reserve the right to anonymize the personal data collected.
  • We retain your billing information and any other information collected for as long as necessary to meet accounting or other legal obligations, but not beyond 3 years.
  • We will inform you of any new processing of your data should this occur.

6. Who can access your personal data?

  • We do not share your personal data with third parties.
  • The use of your personal data is strictly reserved for the website aiva-eu.com.

7. How do we secure your personal data?

  • We do our best to ensure the security of your personal data.
  • We use secure communication and data transfer protocols (such as HTTPS).
  • We prioritize anonymization and the use of pseudonyms whenever possible.
  • We monitor our system to prevent any security attacks.
  • Despite all our efforts, we are not immune to a security breach.
  • In this scenario, we undertake to notify the relevant authorities, namely the CNIL, within 72 hours of the attack affecting your personal data.
  • We would also notify you if there is a threat to your rights or interests.
  • We would then do everything possible to avoid security breaches and to assist the authorities should a breach occur.
  • If you have an account with us, please note that you must keep your login ID and password secret.

8. Contact Information

Supervisory authority: CNIL
3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
Tel: 01 53 73 22 22

To retrieve, delete your data or for any other question relating to the management of your personal data you can send your request by mail to the following address: AIVA, legal department, 4 route de Saessolsheim, 67700 Landersheim.